Customer Success Manager

Join Anima Health, Europe's fastest-growing healthtech company, on our mission to transform healthcare with agentic AI. We're building a care enablement platform to help healthcare teams excel. We are profitable, growing at 100% MoM, and scaling rapidly.

As a Customer Success Manager, you will be pivotal in ensuring our clients, primarily healthcare providers and institutions, achieve maximum value from our platform. You will build strong relationships, understand client needs, drive adoption, manage renewals, and serve as the voice of the customer internally.

Responsibilities include onboarding new clients, proactive engagement, monitoring health metrics, identifying upsell opportunities, and collaborating with sales, product, and engineering teams.

The ideal candidate has experience in SaaS customer success, preferably in healthtech, excellent communication and relationship-building skills, a proactive problem-solving mindset, and a passion for improving healthcare through technology. Familiarity with healthcare workflows is a plus.