Senior Site Reliability Engineer

What You’ll Do

• Reliability & Platform Operations: Own and improve the reliability, availability, and performance of production systems while defining and operationalizing SLIs/SLOs and error budgets.

• AI Agent Enablement: Design and implement autonomous and semi‑autonomous AI agents for monitoring distributed systems and applications. Build agents capable of consuming multi‑source observability data (metrics, logs, traces, etc.).

• Incident Response: Participate in and help lead an on‑call rotation, serving as an escalation point for major incidents and facilitating blameless postmortems.

• Automation & Infrastructure: Build automated workflows to eliminate manual work and design/maintain Infrastructure‑as‑Code with Terraform.

• Observability: Improve metrics, logs, traces, and alerting using tools like Datadog or Prometheus to reduce noise and increase signal.

• Collaboration & Mentorship: Partner with application teams to implement reliability best practices and mentor junior engineers to foster a culture of knowledge sharing.

Who You Are

• Strategic Architect: You look beyond the “what” to understand the “why,” providing insights that influence our GTM and technical direction.
• Startup Veteran: You are comfortable moving fast and staying proactive in an environment where the playbook is still being written.
• Relatable & Adaptable: You can navigate different personalities across the organization, from high‑energy sales teams to analytical engineering partners.
• Lifelong Learner: You have a thirst for learning, keeping up with emerging technologies and industry trends.

What We’re Looking For

• Experience: 5+ years in SRE, DevOps, Platform Engineering, or Infrastructure Engineering.
• Cloud Expertise: Proven experience supporting production SaaS systems in Azure (preferred), AWS, or GCP.
• Technical Stack: Strong Linux, networking, and distributed systems troubleshooting skills.
• Containers: Strong experience with containers and orchestration (Kubernetes/EKS/AKS).
• IaC & Tooling: Expertise with Infrastructure‑as‑Code (Terraform strongly preferred).
• Programming: Strong scripting/programming skills in Python, Go, Bash, or C#/.NET.
• Observability: Hands‑on experience with Datadog, Prometheus/Grafana, or OpenTelemetry.

What We Offer

• Flexible vacation
• 12 company‑paid holidays
• 10 paid sick days
• No work on your birthday
• Health, dental, and vision Insurance (including a $0 option)
• 401(k) with matching, and no waiting period
• Equity
• Life insurance
• Generous parental paid leave
• Wellness reimbursement of $300/year
• Remote worker reimbursement of $300/year
• Professional development reimbursement
• Competitive pay
• An award‑winning culture

Cybercrime is rising, reaching record highs in 2024. According to the FBI’s IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

About the Role

We are seeking a Senior Site Reliability Engineer (Senior SRE) to drive reliability improvements across our production SaaS environment. You’ll play a critical role to build scalable infrastructure patterns, advance observability, improve incident response, and partner with engineering teams to embed reliability into system design and delivery. This role is ideal for an experienced Sr. SRE who enjoys solving complex operational problems, building automation, and mentoring others.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.