Insights Director

Key Responsibilities:

Customer Success Focus:

• Partner closely with customers to understand their business objectives and challenges, delivering tailored, data‑driven insights that demonstrate the value of brand lift studies and media measurement.
• Actively contribute to the health of client relationships by providing proactive recommendations and addressing potential challenges with strategic solutions.
• Support key customers through regular check‑ins and ensure insights align with both immediate campaign needs and long‑term strategies.

Strategic Insight Development:

• Analyze and interpret complex datasets, identifying trends across campaigns, media lanes, and historical performance to provide actionable insights.
• Craft compelling narratives that connect brand lift performance to customer goals, threading the story across campaigns and measurement periods to foster a holistic understanding.
• Collaborate with cross‑functional teams to align insights with broader company initiatives and contribute to process improvements.

Project Leadership:

• Independently lead high‑impact projects, ensuring timely delivery and exceptional quality of insights.
• Take ownership of initiatives that optimize workflows, enhance customer engagement, or expand the impact of insights on strategic decision‑making.
• Serve as a thought leader in customer presentations, advocating for insights‑driven approaches to campaign optimization and business growth.

Cross‑Functional Collaboration:

• Work collaboratively with internal teams, including customer success, sales, marketing, and product, to align on objectives and deliver seamless customer experiences.
• Actively participate in knowledge‑sharing initiatives, contributing to team growth and fostering a culture of continuous improvement.

What you bring to the role:

• Strong expertise in data analysis, storytelling, and connecting insights to business outcomes.
• Proven ability to work collaboratively with cross‑functional teams and build strong customer relationships.
• Experience leading complex projects with minimal oversight, demonstrating a proactive and solution‑oriented approach.
• Exceptional communication and presentation skills, with a talent for delivering clear and impactful insights to customers.

Preferred Skills:

• Deep understanding of brand lift studies, media measurement, and cross‑media trends.
• Strong strategic thinking and ability to connect insights to broader business objectives.
• Adept at managing multiple priorities and delivering results in a fast‑paced environment.

This role provides a critical bridge between strategic insights and customer success, empowering the company to deliver unmatched value to its clients.

DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI‑driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity‑based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions.

Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth. We invest deeply in our talent, empowering our teams to reach their highest potential. Together, we are shaping the future of work at DISQO—defined by performance, purpose, and impact.

We show up each day with curiosity and ambition, committed to learning, accelerating growth, and making a lasting difference. Grounded in our values and principles, we lead and collaborate to elevate performance, accountability, and excellence at every level of the organization. And through it all, we make sure to have fun along the way.

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Perks & Benefits:

• 100% covered Medical/Dental/Vision for employee, competitive dependent coverage
• Stock options
• 401K
• Generous PTO policy
• Team offsites, social events & happy hours
• Life Insurance
• Health FSA
• Commuter FSA (for hybrid employees)
• Catered lunch and fully stocked kitchen
• Paid Maternity/Paternity leave
• Disability Insurance
• Travel Assistance Program
• 24/7 Counseling Services offered to Employees

Note: The benefits noted above are for full time US based employees only.

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.