Tech Support Medewerker

About Eleshop: Eleshop is a Dutch company specializing in electronic components and tools. We are run by engineers who understand the challenges faced by professionals and enthusiasts. We pride ourselves on innovation, process automation, and exceptional customer service.

Key Responsibilities: As a Tech Support Medewerker, you will:

• Answer technical questions about our products via email and phone
• Evaluate warranty claims and determine appropriate resolutions
• Research new products and suppliers
• Provide technical guidance to customers
• Collaborate with our engineering team to improve product support

Required Skills and Ideal Candidate: We are seeking someone who:

• Has an interest in technology and/or electronics
• Is eager to learn and grow
• Has completed HBO/WO education
• Is a multitasker with a proactive attitude
• Possesses strong problem-solving skills

Company Overview: Eleshop is based in Eindhoven and supplies a wide range of electronic components and tools. We have been recognized with multiple FD Gazellen awards for our rapid growth and commitment to quality.

Benefits: We offer:

• Competitive salary
• Opportunity to work with cutting-edge technology
• Collaborative team environment
• Potential for career growth
• Training and development opportunities

Compensation: The estimated pay range for this role is €30,000 - €40,000 annually.