Data Center Operations Technician

Exoscale (Headquarters: Lausanne, Switzerland)

Data Center Operations Technician Hardware Networking Cabling Linux GitOps Python Go Automation Inventory Management Infrastructure Technician

Exoscale is the leading Swiss/European cloud service provider. Join a dynamic working environment with a cutting-edge distributed team. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.

As part of our ongoing efforts to grow our infrastructure footprint, we are hiring a Data Center Operations Technician. Data Center Operations Technicians at Exoscale are key to maintaining and expanding our hardware infrastructure. From managing physical and network systems to ensuring seamless operations, this role directly supports the growth and reliability of our platform.

Challenges you will be working on:
* Execute physical operations and installations directly within data centers.
* Collaborate with local data center teams to remotely coordinate operations and installations.
* Provision, deploy, and replace network components, both on-site and remotely.
* Diagnose and resolve hardware failures efficiently.
* Oversee the replacement of faulty components by coordinating with local teams and suppliers.
* Develop and implement automation for recurring operational tasks.
* Manage and update the inventory of physical assets across data center locations.
* Ensure the availability of hardware spare parts at local data center sites.
* Maintain and continuously improve internal documentation and standard operating procedures.

Ideal candidates are:
* Experienced in working with physical computer hardware.
* Proficient in handling and managing physical network cabling.
* Skilled in managing and configuring network devices.
* Familiar with data center operations and best practices.
* Knowledgeable in Linux operating systems and their administration.
* Possesses strong English communication skills, both written and verbal.
* Familiar with GitOps principles and workflows.
* Experience with Python or Golang is a plus.

What we offer:
* Flexible working hours and working from home (when not required on-site).
* Autonomous working conditions with a lot of freedom to create.
* Modern working atmosphere.
* Team events as well as training and further education.

Location: This role requires candidates to work on-site in one of the following cities where our data centers are located: Zurich, Frankfurt, Vienna. Regular travel within the same country is expected (e.g., Zurich -> Geneva, Frankfurt -> Munich). Occasional travel to other data center locations across Europe may also be required.