Backend Engineer

Fathom (Headquarters: REMOTE)

Go Golang k8s Kubernetes GCP GKE Linux Docker Ruby Rails Redis ffmpeg Backend Platform SaaS PaaS Scalability Reliability Efficiency Video Streaming AI Notetaker Microservices AI Engineer Back End Engineer

**About Fathom:**
We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking.

Fathom is the #1 AI Notetaker, YC W'21, raised Series A, ~50 employees.
Growing 10-20% every month (ARR + Usage).
82 NPS, #1 app on both G2 + Zoom marketplace, 10k+ installs on HubSpot marketplace.
#1 Highest Satisfaction Product of 2024 on G2.
#1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating.
#1 Product of the Day and #2 AI Product of the Year.
Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces.

**Team Culture:**
Low ego, high integrity, highly collaborative, hard working. Senior team (10 eng), many have worked together at previous companies. Remote but synchronous (US hours). Multiple team offsites per year.

**Role Overview:**
We are looking for a backend engineer who is passionate about improving reliability, scalability, and efficiency of mission-critical services, and who is equally comfortable developing new services or tackling long-tail problems with existing services.

As part of our Platform team, you’ll play a critical role in improving customer experiences by scaling our services and contributing to our culture of innovation and continuous improvement. You’ll work closely with our backend, infrastructure, and application engineers, as well as our outstanding customer support team to deliver an unmatched customer experience.

**How You’ll Help Us Win:**
Contribute to our collection of highly-scalable services (some stateless, some stateful). Our services run in multiple regions, are engineered to support spiky but predictable workloads, and are deployed via multi-stage rollouts.
*By 30 Days:* Use your background to understand and improve existing services under supervision. Analyze cost models and suggest efficiency strategies.
*By 90 Days:* Lead development of new services (e.g., k8s operator, cloud storage caching layer). Play a key role in technology evaluations and architecture evolution. Harden and productize libraries/services.
*By 1 Year:* Work with infrastructure/application engineers to re-evaluate backend/application relationships and drive scalability improvements.

**Requirements:**
*Hard Skills:*
Proficiency with k8s and Go, including strong understanding of garbage collection and profiling. Experience with Cgo is a bonus.
Familiarity with our tech stack (or equivalents): GCP/GKE, Linux, Docker, Ruby/Rails, Redis, ffmpeg.
Experience in a SaaS or PaaS environment at our scale (currently 100s of millions of async jobs per week). Experience with video streaming at scale is a bonus.

*Soft Skills:*
Curiosity-driven and pragmatic with a focus on delivering results.
A generalist mindset with the ability to dive deep into a wide range of challenges.
Resilience, attention to detail, and an ability to grind through complex problems.
Openness to disagreement and commitment to decisions once made.
Strong collaborative skills, ability to explain complex insights accessibly.
Independence in managing workload and priorities.

**This IS for you if:**
You want to work on a product people love.
You like highly talented, experienced coworkers.
You prefer working hard and making pragmatic decisions that keep the team shipping quickly.

**This is NOT for you if:**
You want rest & vest.
Sprint planning is your favorite.
You being right is more important than the team being right.

**Interview Process:**
No live coding. We’re much more interested in what you’ve done and learned.
You’ll meet the entire team.
No bullshit. Ask us anything.
Quick turnaround time (usually < 1 week).

**What's In It For You:**
Opportunity to shape foundational software services of a growing company.
A role balancing innovation and incremental improvement.
A dynamic and collaborative engineering team.
Competitive compensation and benefits.
A supportive environment encouraging innovation and personal growth.