Staff Product Designer

About Fullstory Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.

We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.

Role Fullstory’s UX team is looking for a Staff Product Designer to report into the Head of User Experience. You will partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions.

You will also have experience conducting User Experience Research activities and design sprints independently, and a robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase.

This role offers the opportunity to represent UX within the triad, identify and conduct appropriate UXR activities, and strategically connect the UX to business outcomes.

Requirements:

• 7+ years of experience as a product designer, including 2+ years working at a B2B SaaS company.
• Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices.
• Experience conducting User Experience Research activities and design sprints independently.
• A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
• You have experience working in highly complex and ambiguous spaces, especially related to digital analytics, data science, machine learning, or similar.
• You are comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping, and contributing to a Design System.