BizOps

Gigs (Headquarters: Remote)

Business Operations Product Data Analytics Customer Success Productivity Management Product

**About Gigs:** Gigs is building the operating system for mobile services, enabling tech companies to seamlessly embed connectivity into their products. We are a YC W21 startup transforming the telecom industry by making connectivity seamless, universally accessible, and affordable.

**About The Role:** As a BizOps professional at Gigs, you will optimize business processes and improve operational efficiency. You will build tools and systems that help teams work better and make data-driven decisions.

**Key Responsibilities:**
- Identify and implement process improvements
- Build and maintain internal tools and dashboards
- Analyze business metrics and provide insights
- Collaborate with teams to drive efficiency
- Develop reporting and measurement frameworks
- Automate repetitive tasks and workflows
- Support sales, customer success, and product teams

**Required Skills:**
- Experience in business operations or product management
- Strong analytical and problem-solving skills
- Familiarity with data analysis and visualization tools
- Experience with automation tools (Zapier, Integromat)
- Knowledge of SQL and scripting languages (Python, Bash)
- Understanding of SaaS business models
- Experience with project management methodologies

**Ideal Candidate:**
- Proven ability to drive operational efficiency
- Experience with data analysis and business intelligence
- Strong organizational and project management skills
- Ability to work with ambiguous requirements
- Excellent communication and collaboration abilities
- Familiarity with cloud platforms (AWS, GCP)
- Portfolio demonstrating process optimization or tool building