Sr. Event Marketing Coordinator

What You’ll Do

• Lead the orchestration and execution of virtual events, webinars, industry events, and customer conferences
• Manage integrated campaigns for quarterly product releases and release activations across product and GTM functions
• Act as the central point of project coordination across marketing, sales, product marketing, and external vendors
• Support internal and external communication to ensure all stakeholders are aligned on timelines, deliverables, and expectations
• Oversee logistics, including scheduling, asset tracking, vendor coordination, invoice management, and event execution details
• Developing and monitoring project progress, identifying risks, and ensuring deadlines are met
• Manage post-event and campaign reporting by coordinating data collection and stakeholder feedback
• Program & Campaign Execution
• Create and develop detailed project playbooks with timelines, milestones, and dependencies
• Execution of webinars, release orchestration, and virtual events
• Develop and execute customer communications around events, product updates, and release engagements
• Provide end-to-end support for industry events and trade shows (logistics, materials, vendor coordination)
• Planning and execution support for the annual customer conferenceCross-Functional Coordination
• Alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
• Regular project status updates and stakeholder communications
• Clear documentation of roles, responsibilities, and deadlines
• Cross-Functional Coordination
• Drive alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
• Regular project status updates and stakeholder communications
• Clear documentation of roles, responsibilities, and deadlines
• Vendor & Budget Management
• Coordination with external vendors (event agencies, platforms, production teams, etc.)
• Tracking deliverables and ensuring vendor timelines are met
• Supporting budget tracking and invoice coordination

What We’ll Expect From You

• 3+ years of experience in project management, marketing coordination, or event execution (preferably in B2B SaaS or tech)
• Strong project management, organizational, communication, and time management skills with the ability to manage multiple projects simultaneously
• Experience supporting and running webinars, virtual events, and/or tradeshows
• Experience supporting and running large-scale events or customer conferences
• Excellent communication skills, both written and verbal
• Experience executing customer marketing and customer communications
• Ability to work cross-functionally and manage multiple stakeholders
• Detail-oriented with strong follow-through and problem-solving abilities
• Comfortable working in a fast-paced, deadline-driven environment
• Familiarity with marketing automation, webinar, and project management platforms (e.g., HubSpot, Optimizely, Zuddl, CVENT)
• Experience in B2B SaaS, especially in restaurant technology, payments, or marketing platforms strongly preferred
• Core understanding of demand generation and campaign strategy is strongly preferred

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions and data enable brands to do more with less and make every guest feel like a regular.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you’re in the New York City area, you can choose to work remotely or from Olo’s headquarters.

We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $70,500 - $95,000 annually, depending on your experience and location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.