Senior DevOps Engineer

Opendate (Headquarters: Remote (U.S. only))

DevOps SRE AWS Fargate RDS CloudFront Terraform Docker GitHub Actions CI/CD Observability Monitoring Incident Response Ruby on Rails React IaC Infrastructure Cloud Startup Staff Engineer

Company Description:
Opendate is building modern ticketing software for independent music venues, aiming to level the playing field for venues and promoters. They provide tools that help operators sell more tickets, streamline workflows, and provide a better experience for fans, acting as a centralized operating system for running a music venue. Opendate empowers independent venues and promoters everywhere with smart, integrated solutions—from offers and ticketing to settlements. Innovation is in their DNA, flourishing in a remote-first culture that values limitless growth and unique contributions.

Role Overview:
As the first dedicated Senior DevOps Engineer at Opendate, you’ll take ownership of the infrastructure powering their core platform (Rails + React). You will ensure the system is ready for high-traffic events, proactively monitor and improve performance, and work closely with application engineers to streamline deployment and operations. This is a high-impact role with significant room to grow, helping define how infrastructure is built and maintained. As the company scales, there's an opportunity to step into a leadership role and build out a world-class DevOps/SRE team. You’ll thrive here if you're excited to wear multiple hats, operate autonomously, and lay the technical foundation for a quickly scaling company with strong product-market fit.

Work Environment:
100% remote (U.S. only) with optional collaboration in Indianapolis or Chicago offices. Occasional domestic travel for customer events and quarterly team events.

Responsibilities:
* Build and scale AWS infrastructure (Fargate, RDS, CloudFront, etc.) ensuring availability, reliability, and security.
* Prepare the system for large-scale live events, performing performance/load testing in advance.
* Improve and streamline CI/CD pipelines (GitHub Actions) and infrastructure tooling (Terraform, Docker).
* Respond to incidents, lead postmortems, and strengthen systems to reduce risk.
* Set up proactive infrastructure and application monitoring (e.g., Datadog, CloudWatch, Prometheus).
* Collaborate with application engineers to improve performance and reliability across the stack.
* Help shape the SRE culture and processes from the ground up.

Requirements:
* 5–10+ years of experience in DevOps, Site Reliability, or Infrastructure Engineering.
* Deep experience with AWS (EC2, ECS/Fargate, RDS, S3, CloudFront, IAM, etc.).
* Proficiency with Infrastructure-as-Code tools, Terraform preferred.
* Strong experience with monitoring/observability tools (Datadog, CloudWatch, Prometheus, etc.).
* Comfortable managing and scaling production environments and responding to incidents.
* Experience with containerization and orchestration tools (Docker, ECS, or Kubernetes).
* Programming experience (e.g., Ruby, Python, Go, or similar).
* Comfortable working in a fast-moving startup environment with autonomy and accountability.
* Strong communication skills and a collaborative mindset.

Bonus Skills:
* Experience with Ruby on Rails applications.
* Familiarity with cost optimization strategies for cloud infrastructure.
* Experience designing infrastructure for multi-region or highly available systems.

What to Expect:
Leadership opportunities, strategic impact, professional development, autonomy & collaboration, and comprehensive support for a remote workspace.