Technical Account Manager

**About Oso:** Oso is a developer-first authorization system trusted by thousands of companies from startups to the Fortune 500. Backed by Sequoia and Felicis with $26M raised, we're building the future of access control.

    **About The Role:** We are seeking a Technical Account Manager to provide expert support to our enterprise customers. In this role, you will be the primary technical point of contact for our largest clients.

    **Responsibilities:**
    - Serve as the technical advocate for enterprise customers
    - Provide technical guidance and best practices for implementing Oso
    - Troubleshoot and resolve technical issues for enterprise clients
    - Collaborate with product team to identify customer needs and product improvements
    - Manage the onboarding and implementation process for new enterprise customers

    **Requirements:**
    - 3+ years of experience in technical account management or customer success
    - Strong technical background with experience in authorization systems
    - Excellent communication and problem-solving skills
    - Experience with enterprise software implementation
    - Ability to build relationships and provide exceptional customer service

    **What We Offer:**
    - Competitive salary and equity
    - Opportunity to work with a wide range of enterprise clients
    - Direct impact on product development through customer feedback
    - Competitive benefits package