Location: New York, NY   |   Full-Time
Customer Support Technical Support Software Engineering Product
**About Oso:** Oso is a developer-first authorization system trusted by thousands of companies from startups to the Fortune 500. Backed by Sequoia and Felicis with $26M raised, we're building the future of access control.

    **About The Role:** We are seeking a Customer Engineer to provide technical support and guidance to our enterprise clients.

    **Responsibilities:**
    - Serve as the technical point of contact for enterprise customers
    - Troubleshoot and resolve technical issues
    - Provide guidance on implementing and using Oso
    - Collaborate with product team to identify customer needs
    - Help customers get the most value from our platform

    **Requirements:**
    - 3+ years of experience in software engineering or technical support
    - Strong technical background with experience in authorization systems
    - Excellent communication and problem-solving skills
    - Experience with customer engagement
    - Ability to work both independently and as part of a team

    **What We Offer:**
    - Competitive salary and equity
    - Opportunity to work directly with enterprise clients
    - Role with significant impact on customer satisfaction
    - Competitive benefits package
Post Date: July 4, 2025