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Customer Engineer
Location: New York, NY
|
Full-Time
Customer Support
Technical Support
Software Engineering
Product
**About Oso:** Oso is a developer-first authorization system trusted by thousands of companies from startups to the Fortune 500. Backed by Sequoia and Felicis with $26M raised, we're building the future of access control. **About The Role:** We are seeking a Customer Engineer to provide technical support and guidance to our enterprise clients. **Responsibilities:** - Serve as the technical point of contact for enterprise customers - Troubleshoot and resolve technical issues - Provide guidance on implementing and using Oso - Collaborate with product team to identify customer needs - Help customers get the most value from our platform **Requirements:** - 3+ years of experience in software engineering or technical support - Strong technical background with experience in authorization systems - Excellent communication and problem-solving skills - Experience with customer engagement - Ability to work both independently and as part of a team **What We Offer:** - Competitive salary and equity - Opportunity to work directly with enterprise clients - Role with significant impact on customer satisfaction - Competitive benefits package
Post Date:
July 4, 2025