People Operations Coordinator

Prelim is seeking a People Operations Coordinator to join our rapidly growing fully remote US team. As a member of our team, you will have the opportunity to help increase access to banking for millions of people while building the operational foundation that supports our team as we scale. You’ll be responsible for executing our people systems, coordinating our hiring processes, and ensuring every team member has an exceptional experience from day one.

Key Responsibilities: Execute consistent performance review cycles, coordinate 360 feedback processes, and maintain systems that ensure every team member receives timely, meaningful feedback as we scale from 20 to 100+ people Create and manage seamless onboarding experiences that integrate new team members into our culture and workflows, tracking completion and gathering feedback to continuously improve the new hire journey Partner with hiring managers to schedule interviews, manage candidate communication, maintain our hiring pipeline, and ensure every candidate has a positive experience that reflects our company values Maintain accurate employee records, track team growth and capacity, create simple reporting on retention and engagement, and ensure compliance with remote work regulations Support company-wide initiatives, coordinate team events and learning opportunities, and help maintain the collaborative spirit that defines us as we grow Identify process gaps, implement solutions using tools like Notion, Slack workflows, and simple automation to eliminate manual work and scale our operations efficiently Work closely with leadership to anticipate hiring needs, support manager development, and ensure our people operations keep pace with business growth

Qualifications: 1-4 years of experience in operations, project management, executive assistance, customer success, or related coordination-heavy roles Strong organizational skills with experience managing multiple projects, deadlines, and stakeholders simultaneously Excellent written and verbal communication skills with ability to build relationships across all levels of the organization Interest in people development and creating positive employee experiences (experience preferred but not required) Comfort with technology and willingness to learn new tools (experience with HR systems, Slack workflows, or process automation a plus) Self-directed and proactive approach with ability to identify problems and implement solutions in a fast-moving startup environment Experience or comfort working in remote-first environments with distributed teams You approach challenges with a solutions mindset, balancing attention to detail with the need to move quickly You’re excited about building something from the ground up and growing your career alongside a rapidly scaling company You’re passionate about our mission to democratize access to banking and want to help build a team that can achieve it