Developer Relations Engineer

Railway is a company that builds an operating system for developers, making it simple to deploy and manage applications. They are well-funded and have a distributed team across the globe. Their mission is to make software engineers higher leverage by providing powerful tools that reduce the time spent on setup and infrastructure management.

This role is for a Developer Relations Engineer at Railway. In this position, you will draw upon your technical background and work with prospective customers, existing users, and the team to make sure Railway can meet the needs of their production environments. You’ll be working directly with our CEO and our product team to build out our early pipeline while also developing and sharing insight with our customers.

Key responsibilities include:

• Reaching out to customers to guide their success with Railway and help them onboard.
• Leveraging your engineering experience to help our customers make the best decisions.
• Collaborating within the broader team to advocate for customers via internalizing customer feedback and needs.
• Building out Proof of Concepts and demos.
• Partnering with the CEO as needed on larger deals while serving as an advocate for the customer.

The ideal candidate should have:

• Technical background and engineering experience.
• Strong ability to compartmentalize and deconstruct customer feedback.
• Strong work ethic and sense of ownership.
• Background in fast-paced, small venture-backed teams.
• Ability to compartmentalize and deconstruct customer feedback.

Railway values autonomy, ownership, and craftsmanship. This is a high impact role with direct effect on company culture, trajectory, and outcome.