Workplace Technician

Location: Edinburgh, Scotland, United Kingdom

At Rockstar Games, we create world‑class entertainment experiences.

Become part of a team working on some of the most rewarding, large‑scale creative projects to be found in any entertainment medium - all within an inclusive, highly‑motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a talented Workplace Technician who is passionate about creating a safe, supportive and creative working environment.

This is a full‑time, permanent and in‑office position based in Rockstar’s state‑of‑the‑art game development studio in Edinburgh, Scotland.

WHAT WE DO

• The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
• We create a creative, supportive, and safe working environment for the staff at Rockstar.
• We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilization and strategy.
• We ensure the site complies with all relevant guidance and legislation.
• We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.

RESPONSIBILITIES

• Responsibility for the building and facilities services at Rockstar North, ensuring a safe, comfortable, and supportive environment is provided proactively for staff and visitors.
• Oversee all aspects of planned, reactive and compliance maintenance. This includes identifying tasks, the creation of maintenance schedules, organizing contractor attendance, and planning on site visits.
• Conducting site inspections, ensuring issues are proactively found, allocated, prioritized, and fixed within agreed SLA’s.
• Management of ergonomics systems – desk set ups, BMS & lighting control.
• Perform minor on‑site repairs in line with inspection or site raised tickets. Controlling, monitoring, and purchasing of maintenance stock and consumables.
• Coordinating work performed by outside contractors/vendors ensuring adherence to security and visitor processes.
• Working closely with the Workplace Manager on the day‑to‑day operation of Workplace Services contracts such as cleaning, waste, drinks delivery services.
• Update trackers and management systems and produce reports to feed into the wider WPS team.
• Coordinate, plan and execute designated improvement projects ensuring all work is complete to a high standard and communications with key stakeholders upheld.
• Always ensure full compliance with legal and statutory requirements, including Health & Safety, COSHH, RAMS reviewing etc.
• Work collaboratively with colleagues in WPS Security Team to ensure that risks, security measures and issues are being recorded, monitored and reported.

REQUIREMENTS

• 3+ years’ experience working within a Facilities / Workplace Operations role or a trade, ideally supporting complex buildings and services with experience in overseeing service contracts.
• A good understanding of current safety legislation and best practice.
• A detail oriented, flexible self‑starter with strong initiative, excellent organisational and multitasking skills.
• Planning and project management skills with the ability to consider things from multiple angles.
• Process driven, but outcome focused, and always looking for quality improvement and ensuring they are documented accurately.
• Capable of working autonomously, managing, and prioritizing their own workload and understanding when and where to seek guidance and approval.
• Experience in an overlapping business support field, e.g. IT, Administration, Operations.
• Excellent written and verbal communication.
• Proficient with Microsoft Office (Outlook, Word and Excel).
• Sound numerical skills and IT skills.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• PAT training.
• Previous experience within the Creative Industries – video games, film, television, music – would be beneficial.
• Experience with work order ticketing systems, space management tools and construction project management platforms.
• Experience with AutoCAD.
• Experience with Helvar.

Departments: Workplace Services

Offices: Rockstar North