Staff Digital Operations Lead

What you’ll do:

• Agency Management: Serve as the primary day‑to‑day point of contact for media agencies and external partners, aligning on timelines, deliverables, and execution standards to ensure work is delivered accurately and on schedule
• Campaign Production & Execution: Own the end‑to‑end production of campaigns across channels (YouTube, LinkedIn, programmatic, CTV, etc.), translating strategy into detailed execution plans with clear timelines, dependencies, targeting, budgets, and flighting
• Digital Production & Resource Management: Manage timelines, capacity, and asset readiness across campaigns and web initiatives, coordinating closely with internal teams to ensure work is properly resourced and delivered without delays
• Website Operations: Oversee the execution of website updates, landing pages, and campaign integrations, ensuring accuracy, consistency, and alignment with broader marketing efforts
• Asset & Creative Operations: Manage the flow, formatting, trafficking, and versioning of creative assets across campaigns and digital placements, ensuring assets meet channel requirements and are deployed correctly
• Process & Systems Optimization: Build and refine campaign and website workflows, identify inefficiencies, and implement automation and AI‑driven solutions to improve speed, accuracy, and scalability

Required qualifications:

• 4–7+ years in digital production, marketing operations, campaign management, or similar execution‑focused roles
• Demonstrated experience managing multi‑channel campaign launches (paid media, web, landing pages)
• Strong operational rigor with attention to detail across timelines, assets, and delivery
• Experience coordinating across internal stakeholders and external agencies
• Comfort working with marketing tools, CMS platforms, and campaign management systems
• Ability manage multiple concurrent workstreams with shifting priorities
• Familiarity with automation tools and interest in applying AI to improve workflows

Preferred qualifications:

• Background in digital production, media operations, or integrated campaign delivery
• Experience with resource planning, capacity management, or production scheduling
• Exposure to performance marketing metrics and pacing optimization
• Experience implementing workflow systems or process improvements at scale
• Familiarity with tools such as Google Ads, LinkedIn Campaign Manager, CMS platforms, and project management systems (e.g., Asana, Jira)
• Experience working in fast‑paced, high‑growth environments

Founded in 2015, Shield AI is a venture‑backed deep‑tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V‑BAT and X‑BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia‑Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.