QA Analyst (Contractor – Indiana)

About Smarkets Smarkets is a modern betting exchange and sportsbook combining cutting‑edge technology with a commitment to transparency and fair value. Since 2010, we’’ve facilitated over £29 billion in trades across sports, politics, and current events. Now expanding into the U.S. market, our goal is to disrupt the traditional betting industry by offering best‑in‑class odds, a superior customer experience, and technology‑first solutions. Your Mission As a QA Analyst Contractor, you’ll play a key role in ensuring the quality and performance of our Smarkets and BetSBK platforms as we launch and grow in Indiana. Your mission is to:

• Rigorously test key user journeys to identify bugs, usability issues, and friction points.
• Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market‑fit.
• Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market. What You’ll Be Working On
• Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps.
• Test core customer journeys:
  • Landing → Sign‑up
  • Sign‑up → Login
  • Promo Opt‑in → Deposit
  • Deposit → Bet Placement → Cashout → Withdrawal
  • Customer Support & KYC Flows
• Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).
• Join live testing sessions with the Product team.
• Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations.
• Verify fixes and validate product readiness. About You
• Must be physically located in Indiana for testing geolocation compliance.
• No existing Smarkets/SBK account.
• Familiarity with U.S. sports betting regulations preferred.
• Detail‑oriented with QA testing experience for web and mobile platforms (gaming or betting a plus).
• Analytical thinker with strong documentation skills.
• Comfortable participating in remote live walkthroughs. Timeline & Compensation
• Approx. 18 hours over 6 weeks (around 3 hours per week).
• Hourly rate (to be agreed).
• Remote role with flexible working hours. Our Values
• Push to win
• Make others better
• Give a shit
• Be a pro
• Bring the energy

Job Details

Location: US Employment Type: Contract Department: Product Compensation: