Senior Solutions Engineer

Turnstile (Headquarters: REMOTE (US/Canada))

Solutions Engineer Sales Engineer Pre-sales Post-sales Customer Facing SaaS B2B Quote-to-Cash Billing Subscription Management Remote Fintech Sales Tech API Integration Senior Staff Engineer Sales

Company: Turnstile is building a next-gen quote-to-cash platform. We're a small (23-person), fully distributed (US/Canada) team of repeat founders and seasoned operators (10-25 years' experience), known for our intentional and inclusive culture. Our last company, Second Measure (YC S15), was acquired by Bloomberg. We are well-funded by top investors like First Round Capital. Our platform streamlines workflows across the entire revenue lifecycle—quoting, subscription management, automated billing, and financial reporting.

Role: We are seeking our first Senior Solutions Engineer to join our tight-knit, senior crew. This role is crucial as we gear up to scale our category-defining product.

Responsibilities: You will partner with our sales team and work directly with our biggest and most complex customers during the pre-sales and post-sales phases. Your primary goal is to ensure these customers understand the value of Turnstile and get the most out of our platform. This includes delivering compelling technical demonstrations, designing solutions tailored to customer needs, addressing technical objections, guiding successful implementations, and acting as a trusted technical advisor.

Ideal Candidate: You have significant experience (typically 5+ years) in a customer-facing technical role such as Solutions Engineering, Sales Engineering, or Technical Consulting, preferably within the B2B SaaS space (ideally sales tech, fintech, or billing/revenue platforms). You possess strong technical aptitude, exceptional communication and presentation skills, and the ability to translate complex customer requirements into effective solutions using Turnstile. Experience with APIs, data integration, and potentially light scripting is beneficial. As the first hire in this function, you should be comfortable defining processes, working autonomously in a fast-paced startup environment, and collaborating closely with product and engineering teams.

Benefits: We offer competitive global rates (SF salary band $185k-205k + meaningful equity), equal pay by level, 100% paid premium health benefits (medical, mental, dental, vision) for you and your family, 401(k) with 4% company contribution (regardless of your contribution), flexible PTO, 16 weeks parental leave for birthing parents (12 weeks for others), and a new Mac + $1,500 annual home office stipend.