Software Engineer

About Zigment: Zigment is an AI-powered customer journey platform designed to simplify the creation and deployment of AI agents for enterprises. Our mission is to add an agentic AI layer across existing marketing stacks, transforming every message, click, and call into an immediate, sentiment-aware action that drives measurable revenue growth. We are a small and lean tech team with a passion for technology and AI, committed to building reliable and scalable AI systems.

Key Responsibilities:

• Design and develop scalable AI systems for customer journey automation.
• Collaborate with product and design teams to build intuitive features.
• Optimize code for performance and reliability.
• Contribute to the technical roadmap and innovation in AI and customer engagement.

Required Skills:

• Proficiency in TypeScript, JavaScript, and Python.
• Experience with building distributed systems and AI-driven applications.
• Strong understanding of software engineering principles and best practices.

Ideal Candidate:

• Passionate about technology and AI.
• Ability to work in a fast-paced, lean environment.
• Commitment to building reliable and scalable systems.
• Experience with TS/JS/Python is a must.
• Understanding of how AI can be applied to customer journeys is a plus.

Compensation:

• Competitive salary and equity.

Location:

• Bangalore, India (On-site)

About the Role: As a Software Engineer at Zigment, you will play a crucial role in developing the next generation of AI-powered customer journey automation. You will work on building and scaling the platform that helps enterprises engage customers more effectively across multiple channels. This role involves designing and implementing features that leverage AI to automate customer interactions, with a focus on scalability and reliability. You will collaborate with a team of talented engineers, product managers, and designers to create innovative solutions that drive business growth.

Your work will directly impact how enterprises interact with their customers, making interactions more personalized, efficient, and effective. You will be responsible for the entire software development lifecycle, from requirements gathering and design to implementation and testing. You will also have the opportunity to contribute to the technical direction of the company and influence the product roadmap.

This is a fantastic opportunity to work on cutting-edge AI technology in a dynamic environment. If you are passionate about AI and software engineering, we encourage you to apply!