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Yuma.ai is a YC W23-backed company building an orchestration platform for AI agents in e-commerce customer support. We are one of the leaders in this space and we offer one of the most advanced platforms to date, supporting over 100 paying customers. Our agents replicate human capabilities by taking actions and retrieving information from external services as needed. Top merchants automate over 80% of their support tickets through Yuma. Founded by Guillaume Luccisano, a 3rd time YC founder, Yuma.ai is now home to 18 highly dedicated and talented individuals, all driven by a mission to deliver exceptional value to our customers through AI. We are a remote-first company with hubs in Boston and Barcelona, fostering a dynamic and high-velocity work environment. We are committed to employee well-being with competitive salaries, equity options, and a comprehensive benefits package. Join us to be part of a passionate team shaping the future of AI-powered e-commerce experiences.